Mail Us:

[email protected]

Administrator

IMBABY Official Store

IMBABY Official Store (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website (https://imbaby-official.store/) or use our products/services. By engaging with us, you consent to the practices described herein.

Information We Collect

  1. Personal Information You Provide Directly:
    • Contact details (name, email, phone number)
    • Shipping/billing address for order fulfillment
    • Payment information (credit card details, securely processed via third-party payment gateways)
    • Account preferences and feedback during customer support interactions
  2. Automatically Collected Information:
    • Device data (IP address, browser type, operating system)
    • Usage data (pages visited, click patterns, purchase history via cookies and analytics tools)

How We Use Your Information

  • Order Processing: Fulfilling purchases, managing deliveries, and processing returns/refunds.
  • Customer Support: Responding to inquiries, providing product support, and addressing concerns.
  • Personalization: Tailoring product recommendations, sending relevant promotions, and improving user experience.
  • Analytics: Analyzing website traffic and usage trends to optimize performance (using tools like Google Analytics).
  • Legal Compliance: Complying with regulations, resolving disputes, and enforcing our terms of service.

Sharing Your Information

We may share your data with:

  • Service Providers: Third parties assisting with payment processing, shipping, or customer support (e.g., PayPal, DHL), who are bound by confidentiality agreements.
  • Legal Authorities: When required by law, court order, or to protect our rights/property.
  • Affiliates: For marketing purposes, with your explicit consent.

Data Security

We implement industry-standard security measures (e.g., SSL encryption, firewalls) to protect your information from unauthorized access. However, no online system is fully secure, and we cannot guarantee absolute data protection.

Your Rights

You may:

  • Access, correct, or delete your personal data by emailing [email protected].
  • Opt out of marketing communications via the unsubscribe link in our emails.
  • Request a copy of your data under applicable privacy laws (e.g., GDPR).

Cookies and Tracking Technologies

  • Functionality: Cookies enable cart storage and login sessions.
  • Analytics: We use cookies to measure website performance and user behavior (e.g., Google Analytics).
  • Preferences: Cookies remember your language or product preferences.

You can disable cookies via your browser settings, though this may affect site functionality.

Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from children. If you believe a child has provided us with information, contact us to remove it.

International Data Transfers

Data may be processed in countries where our servers or partners operate. By using our site, you consent to such transfers.

Policy Updates

We may update this policy periodically. Changes will be posted here, and significant updates will be notified via email or site notification.

Contact Us

For privacy-related questions, contact our Data Protection Team at: